MSGI Privacy Policy

Effective date: July 1, 2020

Scope and Application

We're committed to supporting our community in advancing the field of mindfulness. We've crafted our terms of use and privacy policy with the utmost consideration for accessibility. If you have any questions about our terms of use or privacy policy please reach out anytime at [email protected] 

The Mindful Society Global Institute (“MSGI”) respects your privacy and takes great care in protecting any personal information that is entrusted to it. 

This Policy relates to all personal information collected by MSGI. This Policy describes, among other things, what personal information MSGI collects, and how it is used, shared or managed. This Policy applies when you visit the MSGI website www.mindfulinstitute.org, create an account with MSGI or purchase or receive any products or services from MSGI.

What Personal Information Do We Collect?

MSGI limits its collection of personal information to what is reasonably required to fulfil the purposes for which it was collected. MSGI collects personal information in a variety of ways, including directly from you, from cookies and from other third parties.  

“Personal information” is any information that identifies you or could be reasonably associated with you. The personal information MSGI collects may include contact information such as your name, email address, home address, and phone numbers.

Our training, whether live online or on-demand, may involve the recording of video, audio, and text communications. By participating, you consent to such recordings and their potential disclosure to other participants as part of the training process.

How Do We Use Personal Information?

MSGI may use personal information for the following purposes:  

  • Provide programs, products and services;
  • Tailor and personalize user experiences;
  • Administer your account;
  • Manage its business;
  • Communicate with you;
  • Conduct market research;
  • Conduct data analytics;
  • For compliance and fraud prevention;
  • Monitor website usage and to improve services.

MSGI also uses cookies. A cookie is a small text file which is placed onto your computer or other electronic devices when you use the website.

Do We Share Personal Information?

MSGI will only share your personal information with its service providers or other third parties for the purposes described in this Policy and in accordance with applicable law. In such cases, MSGI will limit the disclosure of personal information to only the information that is required to fulfil such purposes. MSGI does not sell your personal information to any organization or person.

How Do We Protect And Store Personal Information?

MSGI maintains administrative, technical and physical safeguards to protect your personal information and to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your personal information that MSGI holds.

MSGI uses reasonable safeguards, including contractual requirements with its service providers, to protect your personal information wherever it is used or stored. In general, MSGI stores, accesses and uses personal information in Canada. Some of MSGI’s service providers may access, process or store your personal information outside of your province, territory or outside of Canada in the course of providing their services to MSGI.

MSGI will only store your personal information for as long as necessary to fulfil the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your personal information will be securely destroyed or anonymized.

MSGI is committed to maintaining the confidentiality and privacy of all participants. We notify participants at the beginning of each live online training about any recording. Participants have the right to request the removal of any of their contributions—be it comments, recorded audio or video, or chats—from our records. Please submit such requests to our support team, and we will process them promptly.

How Do I Request Access To My Personal Information?

Under Canadian privacy law, you have the right to access the personal information MSGI hold about you, subject to any legal restrictions. Upon request, MSGI will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws. It is your responsibility to provide accurate, correct and complete information. If you notice any errors in your personal information or need to update it, please let MSGI know. Some of the personal information MSGI holds about you is accessible to you through your online account. You can access and update or correct your personal information by logging into your account and making updates to your profile information and your preferences.

For personal information that is not available through your online account, or for any other inquiries regarding your personal information, you can contact [email protected]. 

MSGI may change this Policy from time to time. You should check this Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contact Us

If you have any questions, concerns or complaints about this Privacy Policy, please contact us: